Dear partners,

As Starbucks continues to grow and evolve, our commitment to Our Mission & Values endures—they form the basis for our culture and guide how we act as individuals and as a company.  

We are all entrusted to make decisions that impact our reputation and relationships with each other, our customers, our business partners and our communities. Conducting business ethically, with integrity and transparency, is essential to preserving our culture and protecting our brand.

The Standards of Business Conduct provide guidance to help all of us make ethical decisions at work. It is up to each of us to live our values through our actions. That means asking for help if you have a question or concern and if you are unsure of what to do in a situation, please speak up.

I am so proud of the legacy we have created together. Thank you for your partnership and commitment to always doing the right thing and living our values.

 Onward,

Howards Signature

Howard Schultz
executive chairman

Conducting business ethically, with integrity and transparency, is essential to preserving our culture and protecting our brand.