Speaking Up

The Ethics & Compliance Helpline is a resources available to partners to ask questions or raise concerns. The Helpline is available 24 hours a day, seven days week, and an interpreter can be made available upon request.

Ethics & Compliance Helpline

ONLINE:

BY PHONE:

Americas

United States 1-800-611-7792
Brazil 0800-892-1655
Canada–English 1-800-611-7792
Canada–French 1-866-614-0760
Costa Rica 0800-011-0928

China and Asia Pacific

China 400-990-1441
Hong Kong 800-90-8032
Japan 0120914499
Singapore 800-110-1584
Thailand 001-800-11-005-7967

Europe, Middle East and Africa

Austria dial 0-800-200-288, then enter 800-913-4991
France 0-800-91-5128
Netherlands 0-800-020-0908
Switzerland 0-800-56-1170
United Kingdom 0-800-028-3528

Areas that do not yet have a local Helpline number:

To place a free call to the Helpline or as a backup for numbers above, please contact your local operator and ask to place a “reverse charge” or “collect” call to the United States, number 678-250-7560. If you would like to place your call anonymously, please say “Miss Starbucks” or “Mister Starbucks” when the operator requests your name.